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Ordering Information
Shipping and Handling:
I offer 2 different Shipping Methods -
Local Pickup
USPS First Class Mail
Local Pickup is only available to those who wish to meet me in Bay Saint Louis or Waveland area. I will not drive to your house and drop off your order, nor will I drive out of my way to meet you. I will contact you when your order is ready and we will make arrangements to meet. My usual meeting areas are at the Waveland Walmart and the Chevron Station on Hwy. 90 and Lower Bay Road. This is a very convienent way for you to get your order and to save you money on shipping cost.
USPS Parcel Post charges start at $4.90 a pound. Many of my items do not weigh over a pound, so shipping charges should not be more than $5. I try to weigh each of my items accordingly to save you money on this.
Returns:
ALL SALES ARE FINAL on ALL PERSONALIZED ITEMS. Please choose fonts and spelling carefully as they are not returnable items once monorgammed unless there is a defect in product. We cannot accept returns on monogrammed items. I list "unusual" fonts in full alphabet in the "Font Selection" page on the side navigation. Authorized Returns ONLY should be mailed back to us and upon receiving, we will credit your Paypal account. Please choose monogram fonts carefully and ask questions so your order will be filled in the manner you choose. There are no refund for items after they are in process of manufacture. As stated, each item is uniquely monogrammed and the product is a waste to us if not received by you. We cannot allow a refund after 24 hours on special order items. If there is ANY question, you need to try to make clear choices so the product is received according to you needs. There are no refunds for items due to shipping - once the item leaves our facility to ship to the destimation we are not liable for any refund of merchandise. Please fill in all information asked for online and review your order when its sent to you from Paypal, if you see any error - please email us within 12 hours, if not, we reserve the right to choose the most popular style based on your purchase.
Enter the email address used when you purchased your products, along with your order number, to view your order details.
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